About Lawn Connections
Locally Owned & Operated Lawn Care Company Since 1999
Your lawn is an extension of your home, so when you hire a lawn care company or landscape designer, trust and reliability are key. Lawn Connections treats every customer’s lawn with respect. Anyone who’s ever done business with our Haslet TX lawn care company knows how much we pride ourselves on dependability and professionalism. As a result, our trained landscapers and lawn mowers have become known and trusted throughout North Texas. You can expect the best from Lawn Connections. We deliver 100% customer satisfaction.
Lawn Connections Provides:
- Live Customer Representatives to Answer Calls
24 Hours A Day, 365 Days A Year
- Easy 5-Minute Sign-Up Process
- Reliable Lawn Mowing Schedule
- Convenient, Secure Online Ordering
- Next-Day Service Available
- Uncomplicated Lawn Service Plans
(No Confusing Contracts!)
- Easy-to-Understand Estimates
- Trained & Fully Insured Lawn Care Crews
- Professional Lawn Care at Competitive Prices
What Lawn Care Customers Want to Know
Billing Procedures: To keep our prices low, we utilize direct credit card billing. On the day after your service is performed, your credit card on file will be charged for that specific mowing only. Lawn Connections goes to great lengths and expense to insure the security of your credit card information.
Rescheduling/Canceling Service: In the event you need to postpone or change your weekly service in any way, we will need at least 24 hours notice. Requests must be received by 5 PM the day before. If no notice is given to postpone or cancel service, a $15 trip charge will be incurred. Cancellations must be made at least 48 hours in advance of your mow day – no same-day cancellations.
Service Alerts: If the crew is unable to complete your service for any reason, you will be notified by our office. Lawns that are not completed due to a situation outside of the customer’s control will not be charged the full service rate.
Mowing Season: Our 2017 mowing season starts the week of March 6, 2017, and runs through the week of November 13, 2017 – for a total 37-week schedule. Your property will be serviced weekly or bi-weekly between those dates. We do not skip mow days that fall on major holidays.
Pets: For those customers who have pets: We understand how important your pet is to your family. That’s why we do everything we can to keep them from escaping. However, we do not assume any responsibility if they are able to get out. We recommend that you keep your pets inside or kenneled on your mow day. We also ask that your lawn is free of excessive pet droppings; it goes without saying that our crews do not want to use our mowers to clean up your lawn. We cannot be held accountable for the safety of pets that are left in the yard while service is being completed.
Rain: We will mow on days of moderate rain, always taking into consideration any drainage problems your property may have before we begin. Please be advised that should inclement weather (i.e., rainy days) occur on your specific mowing day, Lawn Connections will attempt to resume service the following day. If, however, this is not possible, your service may be forced to resume on your next regular service day. Should your lawn have excessive growth during this period, additional charges will occur.
Rates: Our low prices are based on your total lot size; we do not take into consideration lot improvements. Once your order is placed, we will confirm your lot size, and if a change in your rate is necessary we will contact you.
Satisfaction: Your happiness as a customer is of the utmost importance, and if for any reason you are not satisfied with your service, please contact us within 24 hours. We cannot issue refunds for the service, but we will do everything in our power to correct the problem.
Property Damage: Please contact our office at (877) 414-5296 within 24 hours of any damage caused by our crews in order for us to address the problem immediately. Items we will not accept responsibility for include window damage where loose stone is utilized as ground cover, and items left in the normal mowing area by a customer.
Service Day: Once assigned, your service day will not change for the service season. Service will be completed between 7 AM and 7 PM on your service day; we cannot adhere to a more specific time frame.
Irrigation: Do not run irrigation or sprinklers for a least 24-48 hours prior to scheduled mowing days. Irrigation maintenance is not included in this agreement. It is the customers’ responsibility to insure all turf sprinkler heads be properly maintained to prevent damage during mowing. Any damage to shrub risers incurred accidentally while trimming shrubs will be repaired promptly – report any damages immediately. Lawn Connections assumes no responsibility for damage to turf or landscape resulting from lack of, or improper irrigation or drainage. If irrigation maintenance is required, Lawn Connections will recommend a licensed irrigation specialist to meet with you to discuss your irrigation needs.
- Mowing with a commercial grade mulching mower
- Trimming grass around obstacles with a string trimmer
- Edging walks, patios and driveways with an edger
- All visible clippings blown from hardscapes
- Close all gates before leaving your property
Winter Service – Services are available in winter months, if requested.